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FAQ

Find answers to the most frequently asked questions.

Frequently Asked Questions

Slotsagifts is an online social gaming platform, where you can play a huge variety of casino style games. Play in Gold Coins for fun, and you could be given free sweepstakes entries, for a chance to win real world Gifts & Experiences.

Slotsagifts operates on a sweepstakes model. You can participate in games and activities and be given free sweepstakes entries, which can give you chances to win real Gifts & Experiences.

Sweepstakes casinos like Slotsagifts are legal in most U.S. states. However, please check your local regulations to ensure that you can participate.

To get started, create an account on our site, complete the registration process, and start playing games!

No purchases are necessary on Slotsagifts! You can receive free Gold and Sweeps coins by logging in daily, participating in promotions, or other no-purchase-necessary activities. There may also be options to purchase additional coins, but these are entirely optional.

You can receive free sweepstakes entries by playing games, participating in daily activities, and taking advantage of special promotions in Slotsagifts Coin Store.

Slotsagifts offers a wide variety of casino style games, including slots, table games, and more, providing an exciting and diverse gaming experience.

Sweepstakes entries can be redeemed for real gifts & experiences. Follow the instructions in our Rewards Store to enter sweepstakes and redeem your entries.

Slotsagifts offers an exciting range of real gifts and experiences for you to redeem. Check out our rewards store to find out more.

To redeem your winnings, log in to your Slotsagifts account, go to the redemption section, and follow the instructions provided. Redemption methods may vary depending on your location and the gift/experience won.

To enable or disable the redeemable balance notification please navigate to your profile and use the toggle. Set the toggle to the left to disable and to the right to enable and then click save.

If you have any questions or need assistance, you can contact Slotsagifts customer support through our livechat or via email.

Yes, you must be at least 18 years old to participate in Slotsagifts' games and sweepstakes.

Yes, Slotsagifts is optimized for mobile play, so you can enjoy your favorite games and earn sweepstakes entries on the go.

All of our Games run on certified RNGs and are used worldwide by both Social Casinos and licensed operators. These are the same games, from the same reputable studios.

Please contact our support team at [email protected] and request that we close your account. We'll be sad to see you go, but we'll be happy to do this for you. Please note that we may be required to retain certain account data for legal and compliance purposes.

Gold Coins (GC) are free to play with and are just for fun — they have no monetary value and can't be used to earn rewards. Sweep Coins (SC) are where it gets exciting. Every time you win using SC, you earn Reward Balance (RB). The more you play, the more RB you build up. Reward Balance (RB) can then be spent in the Rewards Store to claim real Gifts & Experiences.

We typically offer new players a welcome package that includes free coins and a purchase incentive. This varies and changes frequently, so we recommend checking out the Promotions page for more details.

Please upload a government-issued ID and a utility bill or bank statement that shows your name and address. Follow the steps in your account settings.

We typically process redemptions within 48 hours, provided no additional verification or gameplay checks are required. We cannot guarantee how long it will take for redemptions to reach you - please contact customer support if you are experiencing issues.

You can set purchase or play limits, or request a temporary break, by visiting the Player Safety section in your profile. This helps you manage your gameplay and take a break whenever you need it.

This helps us verify your identity, protect your account, and ensure you never lose access. Keeping your phone number and email address up to date adds an extra layer of security — especially if your account is ever compromised. It’s a simple step that goes a long way in keeping your gameplay safe and uninterrupted.

Our promotions are updated regularly, so the best place to stay in the loop is our Promotions page. You can also keep an eye on your emails for exclusive offers, and check back in the Coin Store for any active deals.

If you have any questions or queries not found in the FAQs get in touch with one of our friendly support team using the live chat widget in the bottom right corner.